What's Inside
Top Sales Performers?
Research studies of top sales people in both the United States and Europe
confirm that top sales performance can be predicted.
The most successful organizations in the world already know that hiring
the right people has the potential of becoming the most powerful "secret
weapon" in their arsenal of competitive strategies.
What they don't know is that hiring the right sales people can be as simple
as following a recipe based on recent findings from an international study
conducted by Frank Scheelen of Institut for Managementhberatung and Bildungsmarketing
and Bill Bonnstetter of Target Training International, Ltd. in Scottsdale,
Arizona.
As a result of our twenty years of research, development and distribution
of assessment tools to measure performance, we have been telling organizations
that it is what's on the inside, not the outside, that counts, especially
in sales performance.
What we are fighting is the myth that hiring people who look and sound
good leads to good performance. As global competition forces organizations
to greater heights in key performance arenas such as customer service,
quality and customization, aggressive organizations must be ever vigilant
in the identification, acquisition, development and integration of innovative
technology.
This type of innovative technology is now available to select top performers.
Much of the research conducted in the past on top salespeople has been
focused on behavior. Behavioral research has been popular because, like
looking good and sounding good, behavior can be observed.
Little, if any significant study has been focused on what goes on inside
a top salesperson. Our groundbreaking research in the United States and
Europe now confirms that attitudes far outweigh looking good, sounding
good or behavior in distinguishing top salespeople.
Two of our most significant assumptions were confirmed by the two studies.
- Top performing salespeople around the world are similar and
- Attitudes or values are more important than behavior in sales performance.
In both studies, only top performing salespeople responded. In the United
States study and a separate German study, top performing salespeople responded
to two assessments.
One was based on the internationally validated DISC behavioral model and
the other was based on the Personal Interests, Attitudes and Values model,
currently being validated internationally.
Note that in the United States study of 178 firms, top sales performers
tended to be spread across three behavioral dimensions. In the German
study, top sales performers tended to be spread across the same three
behavioral dimensions.
In view of these results, it is reasonable to conclude that salespeople
can sell in most, if not all, behavioral dimensions.
However, when it comes to what is on the inside of top performing salespeople,
both United States studies as well as the German study confirm it is hands-down,
a Utilitarian Attitude.
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view the gragh.
If youre looking for a turnkey, proven successful system, Proper
People Placement can help. Proper People Placement is a comprehensive
system that utilizes the most advanced, accurate and in-depth diagnostic,
assessment and measurement procedures and tools available. For more information,
contact the Cutts Group at (800) 482-7280 within US, or (610) 437-4106
or visit us on the web at http://www.cuttsgroup.com.
The Cutts Group partners with clients who are committed to continuous
growth. We provide the organizational development, team building, employee
selection, executive coaching, and sales training resources our clients
demand for measurable results and return on investment. Satisfaction and
investment are always guaranteed, always.
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