Leading Through Change
By Allyn Cutts, President
Cutts Group, llc
Today's businesses face new challenges for staying ahead of that speeding
bullet known as change. In the past, change was evolutionary, occurring
over time in a natural flow that allowed leaders time to reorient, prepare
and adapt. Used to be, you could see change coming.
Now, fired by technology and global possibilities, change is revolutionary.
Multimedia. Multi-channel. Multinational. Technology-rich. Acquisitions,
alliances and affiliate marketing. Downsizing. Firing.
How can you, as a leader, respond with effective decisions on the new
directions, or change, that is right for your group? What are the best
ways to lead others through change that is perhaps unexpected and unwanted?
Define The Vision
Effective leaders share a gift for defining a vision. Your task
is to give shape to the vision so that it can be clearly communicated
to all individuals in the group in a way that fits the modalities and
behavior style of each.
It's important to remember that any desired outcome, any change, must
be congruent with core values. Decisions that encompass the values, ideas
and suggestions of the group are even stronger and more powerful than
decisions based on the viewpoint of a single person.
It can be easier to motivate others toward the goals if everyone involved
holds stakes in the outcome. If it is possible, invite everyone in your
group or organization to participate in developing, or expounding on,
your shared vision for the desired future outcome. Forging a shared vision
promotes bonding and a sense of collaboration between leaders and other
members of the group.
Individuals and organizations that succeed have a clearly defined vision
for the future. A well-formed vision molds purpose and propels movement
toward measurable goals.
Set An Example To Overcome Resistance to Change
People resist change, no matter how positive, for a variety of reasons.
They may be stuck in their comfort zones. "The mind seeks what it
already knows." Change often requires learning new skills, habit
or thought patterns. Some individuals lack the confidence to venture out
into new directions.
For organizations as well as individuals, change begins from the inside
out.
Be creative about taking advantage of unplanned change, even when it
look likes a crisis. Detours can sometimes be a shortcut to a entirely
new way of thinking or doing things. The first step in motivating others
to change is motivating and disciplining yourself.
Set the example. Demonstrate the desired direction by taking it.
One way to begin is by emulating others who became top performers by staying
open to change. As you work on yourself, point to other examples as models
for individuals within your group, matching the behavioral style of your
example to that of the group member.
Always clearly identify and openly communicate the new direction, or
change. Then work to convince others that it is the right path to follow.
Start now by planting the seeds for new possibilities in yourself.
Remember You Are Leading Individuals, Not A Homogenous Group.
Learn the importance of assembling strong subordinates and knowing the
talents, skills and weakness of each in order to match the right task
to the right person.
The ability to identify, recruit, and motivate the best people, including
people who styles differ from yours, is essential for maintaining influence
and cooperation.
The greatest skill needed by a leader is the ability to communicate with
people based on their communication style. Leaders must identity the diverse
behavioral styles of each individual within the group and adapt, or complement,
that style.
Build Leadership Skills In Others
To lead effectively through crisis or change, you must motivate people
who may not change on their own. One way to do that is to communicate
clearly that everyone in the group feels they have a stake in a shared
enterprise or outcome.
The motivation for change does not always come from the top. Evaluate
the individuals within your group who may already be "invisible"
leaders; self-directed individuals who are people-oriented and good communicators.
Begin to encourage and nurture their leadership skills.
Challenge individuals to stretch their thinking, and capabilities, by
setting goals that are outside their comfort zone, but easily attainable.
Then set fresh goals pushing the boundaries of comfort even more.
This helps break old, traditional patterns of behavior. Easily attainable
goals develop and nurture confidence; difficult goals force innovative
thinking and reinvention.
See yourself as a leadership coach. The best coaches show individual
team members what good performance looks like, especially during critical
moments in the "game" and times of stress.
As a leader, it's part of your job to provide a concrete example of the
change you are attempting to elicit from the individual or group. As others
follow your example, be generous, but specific, with productive feedback.
Be Over Alert and Always Preparing For Change
Set regular sessions for planning and choosing direction. Assess progress
as you and the group move forward. Monitor results of all course corrections.
Assess and learn from experience. Create "worst case" planning-always
have a "worst case" backup plan.
Learn From The Failure - Then Move On
Individual or group failure is not a static end result, rather the experience
represents learning, a first step towards success: towards heightened
awareness and a new perspective.
Failure provides useful feedback. We accomplish what we can, then compare
that to the expected results. This allows us to act again, closing the
gap between where we are, as individuals and as a group, to where we want
to be.
The good news is, with the right information, you can overcome these
four roadblocks and reach your full potential as a successful female entrepreneur.
Comprehensive competency evaluations, like the Managerial Assessment of
Proficiency (MAP) and Performance PLUS can help you measure where you
are and help you get to where you want to be.
If youre looking for a turnkey, proven successful system, MAP and
Performance PLUS can help. Both are comprehensive system that utilizes
the most advanced, accurate and in-depth diagnostic, assessment and measurement
procedures and tools available. For more information, contact the Cutts
Group at (800) 482-7280 within US, or (610) 437-4106 or visit us on the
web at http://www.cuttsgroup.com.
The Cutts Group partners with clients who are committed to continuous
growth. We provide the organizational development, team building, employee
selection, executive coaching, and sales training resources our clients
demand for measurable results and return on investment. Satisfaction and
investment are always guaranteed, always.
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